Effective Date: July 8, 2026
At Maple Edge Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://mapleedgesolutions.ca or use our AI Receptionist and CSR Services.
By using our website or services, you agree to the practices described in this Privacy Policy.
Who We Are
Maple Edge Solutions
Website: https://mapleedgesolutions.ca
Business Address:
1001 S Main St, STE 700
Kalispell, MT 59901
Email: info@mapleedgesolutions.ca
Phone:
Information We Collect
We may collect information that you voluntarily provide when you:
- Contact us through our website
- Request a quote
- Book a consultation or demo
- Subscribe to our updates
- Communicate with us by phone, email, or online forms
This information may include:
- Name
- Company Name
- Email Address
- Phone Number
- Business Information
- Messages or inquiries you submit
We may also automatically collect certain technical information, including:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Referral Source
- Website Usage Data
How We Use Your Information
We use your information to:
- Respond to your inquiries
- Provide AI Receptionist and CSR Services
- Schedule appointments and consultations
- Improve customer support
- Send requested information
- Improve our website and services
- Maintain website security
- Comply with legal obligations
We do not sell your personal information to third parties.
AI Receptionist & CSR Services
Our AI Receptionist and CSR Services may process customer communications, including phone calls, emails, and supported messaging channels, solely to provide customer support, appointment scheduling, lead qualification, and related business services.
Information processed through these services is handled securely and only for the purposes authorized by our clients.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Analyze website traffic
- Improve website performance
- Enhance user experience
You can disable cookies through your browser settings, although some website features may not function properly.
Analytics
We may use trusted analytics tools to understand how visitors use our website.
These tools may collect information such as:
- Pages visited
- Time spent on pages
- Device type
- Browser information
- General geographic location
This information is used only to improve our website and services.
Third-Party Services
Our website may integrate with trusted third-party providers, including:
- CRM platforms
- Scheduling software
- Email services
- Communication platforms
- Analytics providers
These third parties have their own privacy policies governing how they process your information.
Data Security
We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While no internet transmission is completely secure, we continually work to maintain strong security practices.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfill legal obligations
- Resolve disputes
- Maintain business records
When information is no longer required, it is securely deleted or anonymized.
Your Privacy Rights
Depending on applicable privacy laws, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent where applicable
- Request information about how your data is processed
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services are intended for businesses and individuals who are at least 18 years of age.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us.
Maple Edge Solutions
Address:
1001 S Main St, STE 700
Kalispell, MT 59901
Email: info@mapleedgesolutions.ca
Phone: